FAQ for Online Learning
Online courses are structured so that all of the course content traditionally delivered in the classroom is delivered online. Course materials may be accessed by means of the Canvas Learning Management System (LMS), the LMS used by Garden City Community College; CD's provided with textbooks; and through other online means. The course syllabus will show the schedule and requirements of the course.
- Am I a self-starter, able to motivate myself to work?
- Do I enjoy working and learning on my own?
- Can I budget my time and set schedules for myself, to get work completed on time?
- Do I have basic computer skills: word processing, Internet browsing, e-mail (including sending and receiving attachments)?
- Do I know how to work my computer's operating system? Can I connect to my Internet Service Provider?
- Am I comfortable installing or upgrading computer software?
- Do I have the ability to learn new software without classroom instruction?
- Can I communicate adequately in writing? Can I understand and follow instructions given in writing? Am I comfortable participating in a class where I am not physically present and may not know the instructor or the other students?
If you answered "no" to many of these questions, this may indicate that your chances for success may be greater in a traditional course setting at this time. As your skills and experience grow, you may decide to revisit the option of online learning in the future.
If after answering these questions you are still unsure whether an online course is your best choice, you may also wish to contact an Online Advisor in the Distance Learning office (620) 276-0473 to discuss options.
- Expect to spend at least as much time (and possibly more time) on an online course as you would on a traditional course.
- Be flexible and creative. You may find that it helps to print out reading materials, rather than reading them on the screen. Some students form online study groups with fellow class members.
- Use the Internet as a teaching tool; many times answers to your questions about the Internet can be found on the Internet.
- Get comfortable with online tools - browsers, e-mail, plug-ins, and any software being used in your course(s) - as soon as possible. When coursework becomes demanding, you will not have the added burden of trying to learn to use these as well.
- Get help early! Ask questions as soon as you can. Don't delay asking your instructor for help if you need it! Use the additional support resources available to you (Writing Center) or (Student Success Center).
You can take an online course as long as you have access to the Internet on a computer that meets the minimum requirements. Every registered Garden City Community College student has a GCCC Network ID, which allows them to access student course information from any computer that is connected to the Internet. Computers are available on-campus for use by online students. These are located in the Saffell Library, and the Academic Building (ACAD 1103).
This is a list of basic computer system requirements to use Canvas. It is always recommended to use the most up-to-date versions and better connections. Canvas will still run with the minimum specifications, but you may experience slower loading times.
Canvas and its hosting infrastructure are designed for maximum compatibility and minimal requirements.
Canvas is best viewed at a minimum resolution of 800x600. If you want to view Canvas on a device with a smaller screen, we recommend using the Canvas mobile app.
- Windows 7 and newer
- Mac OSX 10.6 and newer
- Linux - chromeOS
Mobile Operating System Native App Support
As of January 5, 2019, Android apps require version 5.0 or later and iOS apps require version 11 or later. All Android and iOS both support the two most recent versions of their respective operating systems.
Computer Speed and Processor
- Use a computer 5 years old or newer when possible
- 1GB of RAM
- 2GHz processor
- Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.
- Minimum of 512kbps
Please refer to the following document for all info on supported browsers:
Canvas works best in Mozilla Firefox, Google Chrome, or Safari browsers. These browsers can be downloaded for free.
If you have questions about an assignment, course content, or software unique to your
course(s) (such as a CD that came with your textbook), you should call your instructor.
If you are having problems with the Canvas Learning Management site, you can contact the Canvas 24/7 Help Desk at by logging into Canvas and selecting the help tab on the bottom left. You can also contact them with the following options:
Canvas Support Hotline
Cengage 24/7 Technicial Support
If you need further help please feel free to contact the GCCC Online team at:
- is the first initial of your first name (lowercase), then the first initial of your
last name (uppercase), and your birthdate (MMDDYYYY).
- For Example, John Smith, born January 22, 1998 would have a username of john.smith
and a password of jS01221998.