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Student Resources & FAQ

Please check back here often for the most up-to-date answers to frequently-asked questions or concerns.

Don't see an answer to your question? Submit your own at the bottom of this page. 


Table of Contents

  1. Read our latest message from Dr. Ruda.
  2. Review our FAQs. 
  3. Tips for Success In Online Classes
  4. Questions & Feedback

COVID-19 Statement

Thursday, March 26, 2020

Dear Busters,

In the wake of COVID-19 and our ongoing public health challenge, we've had to physically close our doors to protect our campus and our community at large. However, we want you to know that we are still very much open for business and accessible to you through virtual means.

For your convenience, we've set up this resources page with health and safety information and answers to frequently-asked questions that you may have specific to your online coursework, enrollment questions, and more. We'll be updating this page regularly as we make new decisions based on new information.

In addition, in this time of social distancing, our advisors, faculty, and other professional staff are available by video conferencing during normal business hours to work with you one-on-one, help you enroll for summer or for fall, and help you meet your academic goals.

These are unprecedented times, and we don't have all the answers yet. However, we promise to be flexible and compassionate as we navigate these challenges together and make this semester a successful one for us all!

It's a GREAT day to be a Buster!

Sincerely, Dr. Ryan Ruda

Office of the President




The best way to stay connected to any GCCC information is to check your GCCC student email regularly and stay in contact with your instructors.

Visit our Tips for Success in Online Courses to learn how to prepare and manage your new online course load. 

There have no changes to classes or their schedules that were already online.

  • Canvas
  • Bustermail 
  • Cengage - If your instructor is using a Cengage text, the text will be linked into your Canvas course. You should access Cengage from your Canvas course

Tip: Your username and password for these systems are the same.

Tip: Make sure you have Flash installed and allow pop-ups as necessary. 

Due to the recent announcement made by Gov. Kelly, labs will no longer be open to the public. If you are in need of assistance, please fill out this form (mobile friendly) and we will contact you about potential solutions. 



You can explore our campus through our virtual tour! To speak with an Admissions representative, please call us at 620-276-9608 or email us at

Fall enrollment begins on April 28. If you are interested in setting up a time to speak with an advisor and enroll via Zoom, please fill out the Enrollment Day registration form online.



Enrollment is currently open for summer classes. Please contact your advisor for more information. If you don't know who your advisor is, you can set up a Zoom meeting with an advisor in your program area here.

The best way to contact our Accommodations Coordinator is to email your question or concern to



Please contact the Broncbuster Bookstore: 620-276-9790 or to make arrangements.

Please call us at 620-276-9790, and we will work with you.

Financial Aid

With the extended spring break and transition to online classes, please know WE ARE HERE to process financial aid and answer any financial aid related questions you might have!

All of our services and processes are continuing as normal, via phone, email and other methods. Contact us today: 620-276-9519. 

No, the transition to online classes will not negatively affect your financial aid. It is important that you remain enrolled in your courses and participate in your class, as defined by your instructor. If you have questions about the online format, contact your instructor or academic advisor.

Students dropping classes and/or completely withdrawing from their entire spring course schedule may have their financial aid negatively impacted.

You should contact us prior to any potential changes to your Spring 2020 schedule.
Unfortunately, all federal and institutional work study jobs have been suspended for the remainder of Spring 2020. Please check your Bustermail for communication and/or contact us if you have any further questions or concerns.
No, you still have time. Apply at and choose the "2019-2020 FAFSA." Make sure all final official high school and college transcripts have been received by GCCC, and then contact our office about your eligibility.
You may already be eligible for grants and/or loans to help pay for your educational costs. Contact us directly to discuss.
 Expect loan processing to take 5-7 business days.
 Talk to us directly. We have flexibility to work with students like you to ensure you're able to stay in school.
We encourage you to contact us, as well as your academic advisor/coach or program coordinator, for additional guidance. We can tell you your options for continuing in your program of study. Additionally, if you need to take a leave of absence as a result of the coronavirus outbreak, you should speak with us as soon as possible.
Visit this page to view more FAQs and stay up to date on the latest guidance.
Email or call 620-276-9519 for any questions and/or information about current semester and next year scholarship information.


 Records and Registration

In consideration of the health and safety of all parties involved, GCCC has made the difficult decision to cancel our in-person ceremony, scheduled for Friday, May 8, 2020. We are currently reviewing alternate options to host a virtual ceremony to celebrate your academic achievements. Please stay tuned for further information!
Currently, only Spring 2020 classes that were face-to-face are transitioning to an alternate delivery method (i.e., online) starting March 30. As GCCC leadership continues to monitor the COVID-19 situation in our community, we will address Summer 2020 and Fall 2020. No decisions have yet been made.
Enrollment is currently open for summer classes and will begin April 24 for fall classes. Please contact your advisor directly to enroll or request a Zoom meeting.


Residential Life

Currently we are not allowing students to return to live in the residence halls if they have left and traveled outside of the city or state.

Pro-rated semester rates for students who have officially checked out of the dorms are currently being processed. Check your Bustermail next week for a message regarding your adjustment from Residential Life. Students will also receive updated copies of their semester bill from our Business Office or can check their student accounts on Busterweb starting next week.

Currently, the dorms are closed, and students are not allowed into the rooms to retrieve their items. In the rare case of a health or medical emergency, students should contact More information about move-out from Residence Life is forthcoming. We thank you for your patience.

Residential Life staff continue to do daily checks of all areas. This includes window and door checks. GCCC Campus Police will also continue to do routine checks on campus.

Mail and packages will continue to be accepted and processed as normal. Mail and packages will stay secure in our mailroom until you are allowed to return to collect it.
Residential Life staff is still available by phone or email and will check in with students still living on campus each week to determine any needs. Amenities such as custodial services, maintenance, foodservice, laundry, and mail will still be available to them. Foodservice will consist of grab-and-go meal options to ensure social distancing guidelines set forth by health officials.
  • In case of emergency or extreme distress, call 911. 
  • Contact Finney County Health Department at 620-272-3600. Avoid exposing public waiting areas by calling ahead to get instructions.
  • Contact GCCC College Health at 620-276-9601. 
  • Stay in your residential area, self-isolate in your room until the illness can be determined or until you receive further instructions.
  • Contact Residential Life (620-276-9516 or 620-805-4999) and/or the GCCC Nurse at 620-276-9601 to receive information regarding housing and health instructions.
  • If a confirmed or suspected case of Coronavirus (COVID-19) has been determined, the Residential Life staff will follow quarantine/isolation guidelines.
  • Contact your parent, guardian or emergency contact.
Normal policies are still in effect. The only exception is the visitation policy which currently prohibits off campus visitors.
If you lived on campus before Spring Break, you'll still automatically be counted as part GCCC's group quarters. If you live off campus or with your parents, you'll complete your census questionnaire like normal. Learn more on our Every Buster Counts webpage.



Student's Next Steps


Questions and Feedback