Small Business Development Center 2003-2004 Plan

Accomplishments

Served 174 clients for 1551 hours, surpassing the client goals set for this center.
Assisted clients in business activity that injected several million dollars into the Southwest Kansas economy through loans and capital injection.
Nominated Sunflower Home Health Care and Envirotrol, both of Garden City, for Governor’s Awards of Merit, which they received in June 2003.
Client Jason Patton, Golf USA, was nominated and awarded the Region VII SBA Young Entrepreneur of the Year Award. Although his brick and mortar business closed, he had expanded to a more profitable business on the Internet.
In the KSBDC State Report of May 20, 2003, in 2002 the Garden City regional office clients started 14 new businesses, added 54 jobs and saved 38 existing jobs. Their clients had $2.5 million in sales and invested $2.6 million in loans and equity financing. For every dollar invested by the state of Kansas, $8.94 in state tax was generated. For every federal dollar invested, $8.58 in federal taxes was generated.

Increased legislative awareness of the KSBDC program with Southwest Kansas legislators.
Participated in the 50^th Anniversary Kickoff Celebration of the SBA in Abilene, August 1, 2003.
Staff combines to serve on the Downtown Revitalization Board in Garden City.
Director serves as a resource and speaker for the Hispanic Business classes.
Director serves on the BSIS Division Management Advisory Board.
Director serves on the Garden City Community Health Partners committee.
Assistant Director serves as the Treasurer for the Garden City Teachers Credit Union Board of Directors.
Director is an adjunct faculty member in the BSIS Division.
Director serves on the Executive Board of the Santa Fe Trail Council of the Boy Scouts of America.
KSBDC Staff presents a bi-weekly radio program on KIUL. They also participate in various news media interviews on business topics.
Staff combined to host a booth at the GCCC Student Center Open House, January 18, 2004.
Work with area Enterprise Facilitators for better client service.
Participate in the local and state Community Economic Development Conferences.
Participate in the department of Commerce mini-summit at Leoti followed by the Southwest Kansas Prosperity Summit in Liberal. Director continues to serve on the Small Business subcommittee.

Increased the awareness of the KSBDC with banks, Chambers of Commerce, and Economic Development entities across Southwest Kansas.
Director is a member of the Garden City Transition Council to assist area handicapped individuals.
Brought clients to the GCCC Campus for meetings, many who have never been here before.
Clients frequently become students on campus in both non-credit and for-credit classes.
Promoted GCCC as the regional sponsor for the KSBDC across 22 counties in Southwest Kansas.
Maintained a website to promote the GCCC KSBDC.

Developed and maintained informational files for KSBDC clients.
Presented 16 training events with 241 attendees, exceeding the annual goal for seminars conducted across Southwest Kansas. Special presentations were included by the Kansas Department of Revenue on the destination based sales tax issues.
Assisted hundreds of short-term (less than one hour) with business information.
Director and Assistant Director are active in the Garden City Area Chamber of Commerce including committee work and attendance at monthly breakfasts.
Director and Assistant Director serve on the education committee of the Western Kansas Economic Development Alliance.
Gave business presentations to public organizations including: Sunrise Kiwanis, Hugoton Chamber of Commerce, Public Accountants of Southwest Kansas, Hispanic Business class, SDSI, and the Jetmore Chamber of Commerce

Director co-chairs the GCCC Community Relations committee on campus, therefore also serving as a member of the Core Committee of the Internal Governance group.
Director gave business presentations to school classrooms including: Seward County Community College Entrepreneurship class, two GCCC Intro to Business classes, and a GCCC Economics class.
Administrative Assistant facilitated the IRS Tax Tour 2003.
Each staff member formulated Professional Development plans to assist in decision making for training throughout the year.
Attended a variety of training to increase our knowledge base to better serve our clients.
Staff attended all GCCC In-service meetings.
Director worked with local elementary school teacher to set up a Youth Entrepreneurship classroom.
Director served on the Youth Entrepreneurship of Kansas committee.
Director judged GCCC forensics students.
Director spoke at the Career Success Seminars sponsored by GCCC.
Administrative Assistant worked with the 8^th Grade Career Fair.

Work with clients to send letters going to funding agencies, including legislators to educate them of the value provided by the KSBDC.
Serve new and existing clients with excellent information.
Work to determine community technology and training needs in coordination with CECS department in order to determine what education should be offered.

Participate in college planning process and implementation.
Participate in Datatel integration.
Participate in college committees as assigned.
Work within the CECS Division on projects throughout the year.
Work within the BSIS Division for added value to our knowledge base and client service.
Upgrade computer equipment in Assistant Director’s office.
Continue to promote quality internal and external customer service.
Research state, national, and global needs/trends to understand peer offerings.
Support GCCC Marketing survey in service area.
Continue to work to have positive return on the investment of dollars in our program.
Seek to expand the funding of the GCCC KSBDC, equal to the amount of the percentage increase of salaries only, in order to keep from losing dollars from the operational budget of the center.

Increase communication and collaboration with area banks, libraries and economic development entities with a schedule of visitation across the territory.
Increase communication with supervisors.
Increase the schedule for established circuit rides throughout territory.
Increase awareness of KSBDC services across Southwest Kansas.
Learn more about college offerings to assist in serving as ambassadors for GCCC.
Assist in developing a resource list of all CECS programs and partnerships.
Coordinate all events with the campus calendar.
Work with KSBDC Lead Center to establish funding for an Internet Counseling service in Southwest Kansas.

Increase funding available in order to hire a fourth staff member to work on counseling and training. This would also be contingent on an increase in state and/or federal funds available.